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Biography

Dr. Patrick Lynch is a lecturer in the Department of s and is the Director of the RIKON Research Group at Waterford Institute of Technology and obtained his PhD in innovation. Pat has extensive research expertise having published a range of articles in national and international conferences and journals and his book Managerial Challenges in Irish Organisations: A Case Study Collection has been published by Blackhall. His research specialism is service innovation within inter-organisational and network relationships, in particular, close relationships. Current research interests include strategic innovation, knowledge transfer, inter-organisational conflict and regional tourism destination networks. Pat also teaches Technology Commercialization and Knowledge Management at WIT’s School of Business.

Pat’s extensive business experience includes the creation and growth of early stage companies and this experience has allowed him to understand the realities involved in running and sustaining a successful business. In 2007, Pat established RIKON with co-founders, Dr. Mary T. Holden and Dr. Felicity Kelliher, and since its inception, RIKON has worked on over 400 service innovation projects with small and medium sized companies across Ireland, creating and developing strategic innovative solutions to their business problems.

Lectured on a range of undergraduate, marketing courses involving:

  • Bachelor of Business Studies (Hons), Marketing & Management Stream
  • Bachelor of Business Studies
  • BA in Marketing and Digital Media
  • BA in Tourism Marketing
  • BA in Languages and Marketing
  • BA in International Business
  • BSC in Retail Management
  • BSc in Micro Enterprise Management
  • Higher Certificate in Business Studies
  • Higher Diploma in Business in Management
  • Higher Diploma in Service Design and Innovation
  • Supervisor of numerous undergraduate dissertations, which utilised both qualitative and quantitative methodologies.

Lectured on taught Masters programme:

  • Executive Masters in Business Administration
  • Masters of Business Studies in Internationalisation
  • Masters of Business Studies in Management
  • Masters of Business Studies in Marketing
  • Masters of Science in Business, Innovation, Technology and Entrepreneurship.
  • Masters of Business in the Management of Change
  • Postgraduate Diploma in Enterprise Management

Supervision of numerous taught  post-graduate dissertations, which utilised both qualitative and quantitative methodologies.

Supervision of research projects for Masters in Business Studies by Research, Doctoral and Post-Doctoral research.

Course Development board for:

  • Fáilte Ireland Bachelor of Science in Small Enterprise Management
  • Postgraduated Diploam in Innovation.
  • BA in Marketing
  • Masters of Science in Business, Innovation, Technology and Entrepreneurship.
  • Doctorate of Business Administration

Developing a Service Innovation Maturity Model. Funded by the RIKON research fund, this longitudinal applied project has a lead time of 4 years and is due for completion October 2016.

A Lean Service Design Framework. Funded by the RIKON research fund, this longitudinal applied project has a lead time of 4 years and is due for completion October 2016.

A Framework for Customer-Relationship Management Capability in the Irish Hotel Industry. This project is funded by Fáilte Ireland’s Applied Research Scheme and is due for completion May 2013

Building and Managing Intellectual Capital in the Irish Hotel Industry through Knowledge Management Capabilities. This project is been funded by RIKON, WIT and the Fáilte Ireland Scholarship Scheme. This project has a lead time of 4 years and is due for completion October 2013.

Conceptualising and Operationalising Firm-Level Innovativeness: An Irish Small and Medium-Sized Tourism Firm Perspective. This project is in part funded by the Irish Technology Research Strand 1 and RIKON Research Fund. It has a lead time of 4 years and is due for completion October 2013.

Network Management Capabilities During Tourism Destinations: A Strategic Net Perspective. This project commenced in December 2009 with an expected completion date of December 2013

Professionalism in Tourism:  Its Conceptualisation and Application. This longitudinal applied project has a lead time of 4 years and is due for completion October 2013.

Repairing Inter-Organisational Relationships in Dissolution: An Integrated Framework. This project is in part funded by the Irish Technology Research Strand 1 and RIKON Research Fund. It has a lead time of 4 years and is due for completion October 2013.

Maximising the Niche Potential of Senior Tourism for Irish Culture and Heritage Firms in Off-Peak Season: A Pilot Stud. This project was funded by Fáilte Ireland’s Applied Research Scheme and had a lead time of 12 months. Completed 2013.

2012. Collaborative Rural Networks: An examination of the Roles and Relationships between Regional Stakeholders. This project was funded by the Irish Research Council for the Humanities and Social Sciences (IRCHSS). It had a lead time of 4 years. Completed.

2011. Users as Co-Inventors: A Model for Involving Users in the Early Stages of New Product Development. This project was funded by the Irish Technology Research Strand 1 It had a lead time of 24 months. Completed.

2011. Developing Business-to-Business Network Collaboration in a Rural Tourism Destination. This project was funded by the Irish Technology Research Strand 1 and had a lead time of 24 months. Completed.

2011. Conceptualising Firm Level Innovativeness and Its Strategic Antecedents. This project was funded by the Irish Technology Research Strand 1 and had a lead time of 24 months. Completed.

2011. An Exploration of the Characteristics and Embeddedness of Entrepreneurs in a Rural Community. This project was funded by the Irish Technology Research Strand 1 and had a lead time of 24 months. Completed.

2010. Cultural Tourism Experiences: A Development Framework. This project was funded by the Fáilte  Ireland Scholarship Programme and had a lead time of 24 months. Completed.

2010. Exploring the Nature of Effective Customer Relationship Management Capability in the Irish hotel Sector. This project was funded by the Irish Technology Research Strand 1 and had a lead time of 24 months. Completed.

2009. Building Customer Loyalty through Experience. This project was funded by Fáilte Ireland Scholarship Scheme and had a lead time of 24 months. Completed.

2008. Developing an Integrated Prescriptive Model of Sustainable Rural Development. This project was funded by the WIT BEHEST Group Scheme and had a lead time of 12 months. Completed.

  • Director of RIKON Service Innovation Research Group, School of Business, WIT
  • Principal investigator on over 400 service innovation projects to industry
  • Blind Peer Reviewer: Services industries Journal, Irish Journal of Management; Journal of Tourism Hospitality Planning and Development and AMA Winters Conference.
  • Currently supervising 6 PhD students. Supervised 3 PhD to completion and 5 masters by research.

Lynch, P., O’Toole, T. and Biemans, W. (2014), “From Conflict to Crisis in Collaborative NPD”, Journal of Business Research, Vol. 67, No. 6, pp. 1145-1153.

Lynch, P., Holden, M.T.., Harrington, D. and Foley, A. (2013) ‘Engaging entrepreneurs with a blended learning degree programme’, in Eds.Wankel, C. and Blessinger, P. Increasing Student Engagement and Retention in e-Learning Environments: Web 2.0 and Blended Learning Technologies, Emerald Publishing. Awarded Emerald Literati Prize for Excellence, 2013

O’ Riordan, C. and Lynch, P. (editors) (2011), Managerial Challenges in Irish Organisations: A Case Study collection, Black Hall Publishing, Dublin .

Walsh, M. Lynch, P. & Harrington, D. (2011), “A Capability-Based Framework for Tourism Innovativeness”, Irish Journal of Management

Hussey, J., Holden, M.T., Foley, A., & Lynch, P. (2010), “Enhancing Professionalism through the Continuing Education of Micro and Small Tourism Enterprises:  A Model for Programme Development”.  Irish Journal of Management (31), 1, 77-100.

Lynch, P. and O’Toole, T. (2010), “A Critical Episode Analysis of the Dynamics of the Interaction Atmosphere in a New Product Development Relationship”, The IMP Journal, Vol.4, No. 2, pp. 106-130.

Lynch, P. and O’Toole, T. (2009), “Managing Relationships for Innovation in the Food Industry” in Harrington, D and Cunnigham, J (ed), Management 2.0, Blackhall Publishing.

Lynch, P.  and O’ Toole, T. (2006), “Involving External Users and Third Parties in the New Product Development Process”, Irish Marketing Review, Vol. 18, Iss. 1 & 2.

Holden, M. and Lynch, P. (2004), “Choosing the Appropriate Methodology: Understanding Research Philosophy”, The Marketing Review, Vol. 4, pp. 397-409.

 

Peer Reviewed Conferences

Lynch, P., Harrington, D., Holden, M. T.,  Foley, A. and Hussey J. (2013), “Engaging Tourism Owner/Managers with a Blended Learning Degree Programme, in Proceedings of Higher Education Teaching & Learning (HETL) Conference, Orlando, FL.

Lynch, P., Power, J., Hussey, J. & Blommerde, T. (2013) “Reimagining Ireland’s Innovation Landscape to Realise the Potential of Service Innovation, Irish Academy of Management Conference, Waterford Institute of Technology, Waterford .

Kelliher, F., Walsh, M., Harrington, D., Lynch, P. (2012), Moving Towards a Green Economy: Capitalising on Organisational Innovation Capability to Leverage the Reservoir of Knowledge in Learning Organisations – an Irish perspective, IFASM conference proceedings, University of Limerick, June 25-7

Power, J. and Lynch, P. (2012) ‘Towards Developing a Research Roadmap for Service Innovation in Ireland’, InterTradeIreland All-Island Innovation Programme 2012 Annual Conference, 12-13 June, 2012, NUIG, Galway, Ireland.

Power, J., Hussey, J. and Lynch, P. (2012) ‘Illuminating Applied Service Innovation Research with SMEs: The Case of The RIKON Group’, 15th Annual Irish Academy of Management Conference (IAM), 5-7 September, 2012, NUIM, Maynooth, Ireland.

Fleming, D., Kelliher, F. & Lynch. P (2011), Towards a framework of understanding restoring actions during the stages of dissolution in inter-organisational relationships,  Poster Presentation, WIT Research Day, Waterford Institute of Technology, 13th April.

Fleming, D., Lynch. P, & Kelliher, F.  (2011) Towards an Model of Understanding Restoring Actions During the Stages of Dissolution in Inter Organisational Relationships, 27th IMP-conference in Glasgow, Scotland.

Fleming, D., Lynch. P, & Kelliher, F.  (2011) Towards an Integrated Framework of Inter-Organisational Relationship Dissolution and Restoration, In the 14th Irish Academy of Management Conference proceedings, Dublin.

Flinders, C., Lynch, P. and Holden, M. T. (2011) Developing A Community Of Innovative Practice In The Early Stages Of New Product Development In SMEs'. In the 14th Irish Academy of Management Conference proceedings, Dublin.

Flinders, C. & Lynch P., (2011), Intentionally Developing a Community of Innovative Practice in the Early Stages of New Product Development in SMEs, in 14th Irish Academy of Management Conference, Dublin.

Holden, M.T., Foley, A., Lynch, P. and Hussey, J. (2011), “Fáilte Ireland’s Bachelor of Science in Small Enterprise Management:  Addressing the Need for Enhanced Professionalism in the Tourism Sector through Problem-based Learning,” in Proceedings of 3rd International Research Symposium on PBL 2011 Conference, Coventry, UK.

Hussey, J., Lynch, P. and Holden. M. T (2011) "A Framework for the Evaluation of Problem-Based learning" inclusion in the THRICS conference, Athlone IT, 14th - 15th June.

Hussey, J., Lynch, P. and Holden. M. T (2011)"A conceptualisation of professionalism in tourism" Accepted for inclusion in the EUROCHRIE conference, Dubrovnik, 19th - 22nd October. (Best Paper).

Hussey, J., Lynch, P. and Holden. M. T (2011) "Designing a Framework for the Evaluation of Problem-Based Learning" Accepted for the inclusion in the PBL symposium, Coventry University, 28th - 29th November.

Hussey, J., Holden, M.T., and Lynch, P. (2011), “Utilising Action Research as an Approach to Evaluating the Design of a Problem-based Learning Programme” in Proceedings of 3rd International Research Symposium on PBL 2011 Conference, Coventry, UK.

Hussey, J., Holden, M.T., Foley, A., & Lynch, P. (2010), “Enhancing Professionalism through the Continuing Education of Micro and Small Tourism Enterprises: A Model for Programme Development,” in Proceedings of 13th Irish Academy of Management Conference, Cork Institute of Technology (CIT), Cork.

Murray, N., Foley, A., Lynch, P. (2011) The Symphony of Managing a Tourism Destination Experience. Poster Presentation, WIT Research Day, Waterford Institute of Technology, 13th April.

Walsh, M. Lynch, P. & Harrington, D. (2011), “Competitiveness through firm-level innovativeness for the tourism SME: a dynamic capabilities perspective”, In: Kate O‟Connell; María Palma Fahy; Sean T. Ruane; and Kristin Onderdonk Horan (eds.), Tourism and Hospitality Research in Ireland: Current Challenges and Future Opportunities”, (2011), College of Business, Public Policy and law, NUI Galway in conjunction with Shannon College of Hotel Management, pp. 35-51.

Bowe, L., Holden, M. T. and Lynch, P. (2010), “Understanding the Influence of Interpersonal Relationships, Interpersonal Communication Patterns and Contextual Factors on Tacit Knowledge Transfer Efficiency in Business Networks,” in Proceedings of the 13th Irish Academy of Management Conference, Cork.

Flinders, C., Lynch, P. and Holden, M. T. (2010) 'Overcoming the Barriers to Managing Innovation in the Early Stages of New Product Development in SMEs'. In the 13th Irish Academy of Management Conference proceedings, CIT, Sept.1st-3rd. (Best Paper).

Gannon, C., Lynch, P., Holden M.T. and Harrington, D. (2010) "Does Sustainable Competitive Advantage Exist? And, if so, How Can it be Achieved?" In: Proceedings of The Irish Academy of Management (IAM) Conference, The Cork Institute of Technology (CIT), Cork, Ireland on 1st - 3rd of September, 2010.

Harrington, Denis; Lynch, Patrick; and Walsh, M. (2010), “Strategic Innovation in an Irish Tourism Context: New Opportunities for Enhancing Competitiveness”, In: 28th EuroCHRIE Conference: Passion for Hospitality Excellence”, 25th – 28th October 2010, Stenden International Hospitality Management and Saxion Hospitality Business School, Amsterdam, Netherlands.

Holden, M., Foley, A., Lynch, P and Hussey, J. (2010)’ Building entrepreneurship and innovation through the continuing education of micro and small tourism enterprises: a contemporary framework for program delivery’, NeXt Conference, Wilfrid Laurier University, April 26 and April 27.

Hussey, J., Holden, M.T., Foley, A. and Lynch, P. (2010) "Enhancing professionalism through the Continuing Education of Micro and Small Tourism Enterprises: A Model for Programme Development" In the Irish Academy of Management Conference proceedings, CIT, Sept.1st-3rd

Kelliher, F., Holden, M.T., Lynch, P. & Aylward, E., (2010), Pursuing a Sustainable Future: Proposing a Model of Facilitated Rural Network Development, Academy of Management Conference Proceedings, Montreal, Canada, Aug 5-10.

Lynch, P. and O’Toole, T. (2010), “Structuring Interaction Dynamics in a close Collaborative Relationship: A Sense-making Perspective”, 26th International Marketing and Purchasing Group Conference, Budapest, 1st-4th September, pp. 1-27

Murray, N., Foley, A. and Lynch, P. (2010) ‘Fáilte go Sláinte:  Understanding the tourist experience concept’ In: 6th  Annual Tourism and Hospitality Research in Ireland Conference: Current Challenges and Future Opportunities, 15th – 16th June 2010, Shannon College of Hotel Management, Shannon Airport, Ireland.

Power, J., Lynch, P. and Holden, M.T., (2010), “Rethinking Innovation Policy in Ireland: A Critical Critique” Irish Academy of Management Conference, September 2010.

Walsh, M.T; Lynch, P. Harrington, D.’; and Holden, M.(2010), “Conceptualising Firm-level Innovativeness: A Tourism Service Perspective”, In: XX. International Conference of RESER: The Resilience of the Global Service Economy, 30th September – 2nd October, Gothenburg, Sweden.

Walsh, M.T; Lynch, P. and Harrington, D. (2010), “A Capability-Based Framework for Tourism Innovativeness”, In: 13th Annual Irish Academy of Management Conference: Renewing the Management Research Mandate, 1st – 3rd September 2010, Cork Institute of Technology, Cork, Ireland.

Aylward, E, Kelliher, F. and Lynch, P. (2009) “Rural Tourism Development: Proposing An Integrated Model of Rural Stakeholder Network Relationship” In: IAM Conference, Galway Mayo Institute of Technology.

Dalton, R, Lynch, P & Lally, AM. (2009) “Towards a Model of New Service Development for Differentiated Tourism Services”.  Proceedings of the 5th Annual Tourism and Hospitality Research in Ireland Conference (THRIC), Dublin Institute of Technology, Dublin, Ireland, June 16th – 17th.

Dalton, R and Lynch, P and Lally, AM. (2009) “Towards an Understanding of Experience Concept Development in Tourism Service Design” In: EUROCHRIE,  Helsinki. 22 - 24th October.

Drohan, R., Foley, A. and Lynch, P. (2009), ‘Utilising the Resource-Based View (RBV) to Enhance CRM Practices in Irish hotels’, Tourism and Hospitality in Ireland Conference (THRIC), DIT, Dublin, June 16-17.

Drohan, R., Foley, A. and Lynch, P. (September 2009), “Towards a Resource-Based View of the Firm perspective on Enhancing Customer Relationships in the Hotel Industry” In: Proceedings of the 12th Annual Irish Academy of Management Conference, Galway-Mayo Institute of Technology, Galway, Ireland, September 2nd – 4th.

Flinders, C., Lynch, P., and Holden, M.T. (2009) “An Integrated Model for Managing Innovation in the Early Stages of New Product Development in SMES”  In: 11th European Conference on Creativity and Innovation, Brussels, 28th - 30th October.

Foley, S Lynch, P., and Holden, M. T. (September 2009), “Toward a Model for Managing User involvement in Predevelopment Activities”, In: Proceedings of the 12th Annual Irish Academy of Management Conference, Galway-Mayo Institute of Technology, Galway, Ireland, September 2nd – 4th

Gannon, C., Lynch, P., & Harrington, D. (2009). “Managing intellectual capital for sustained competitive advantage in the Irish tourism industry”, Fifth Annual Tourism and Hospitality Research in Ireland Conference proceedings, Dublin Institute of Technology (DIT), 16th - 17th June.

Gannon, C., Lynch, P., & Harrington, D. (September, 2009). “Intellectual Capital and Knowledge Management Capability: The Ingredients for Competitiveness”, Twelfth Annual Conference of the Irish Academy of Management proceedings, Galway-Mayo Institute of Technology (GMIT), September 2nd –  4th September.

Gannon, C., Lynch, P. and Harrington, D.,(2009) “Dynamic Knowledge Management Capability (DKMC): From Resources to Capital”. In: EIASM 5th Workshop on Visualising, Measuring, and Managing Intangibles and Intellectual Capital, 8th - 9th October, Dresden Germany.

Lynch, P., Holden, M. T., O’ Toole, T., (2009), “Developing a Rural Innovation Network in the Irish Tourism Sector” 9th Relationship Marketing Conference Berlin.

Walsh, M., Lynch, P. and Harrington, D., (2009) “Proposing a Framework of Truly Innovative Small and Medium Sized Organisations”  In: The European Conference on Creativity and Innovation, Brussels, October 28- 30.

Walsh, M., Lynch, P., & Harrington, D. (2009). A Proposed Model of Firm-Level Innovativeness: The Small Tourism Firm. In: Proceedings of the 5th Annual Tourism and Hospitality Research in Ireland Conference (THRIC), Dublin Institute of Technology, Dublin, Ireland, June 16th – 17th.

Walsh, M., Lynch, P., & Harrington, D. (September, 2009).Towards a Conceptualisation of the Innovativeness Construct. In: Proceedings of the 12th Annual Irish Academy of Management Conference, Galway-Mayo Institute of Technology, Galway, Ireland, September 2nd – 4th.

Walsh, M., Lynch, P., & Harrington, D. (October, 2009). Innovativeness: A Conceptual Framework – Antecedents, Dimensions, and Outcomes. In: Proceedings of the 27th Annual EuroCHRIE Conference, HAAGA-HELIA University of Applied Sciences, Helsinki, Finland, October 22nd – 24th.

Denwood, A, Harrington, D. and Lynch, P. (2008), “Conceptualising Strategic Practices that Enhance Innovativeness”, in Proceedings of Irish Academy of Management Conference, UCD, Dublin.

Donnelly, M., Holden, M. T., and Lynch, P. (2008), “Building Customer Loyalty:  A Conceptualisation,” in Proceedings of the Irish Academy of Management Conference, UCD, Dublin, September 2008.

Donnelly, M., Lynch, P., and Holden, M. T. (2008), “Building Customer Loyalty:  Creating Value Through Customer Experiences,” in Proceedings of the Tourism and Hospitality Research and in Ireland Conference, Institute of Technology, Tralee, June 2008.

Holden, M. T. and Lynch, P. (2008), “Knowledge Transfer Efficiency in Collaborative Networks:  Examining the Affect of Interpersonal Relationships and Interpersonal Communication Patterns,” Proceedings of the Irish Academy of Management Conference, UCD, Dublin, September 2008.

Holden, M. T., Lynch, P., and O’Toole, T. (2008), “Modeling the Influence of Proximity, Relationships and Communication on Knowledge Transfer Efficiency in Business-to-Business Networks,” in Australian and New Zealand Marketing Academy Proceedings, Sydney.

Holden, M., Kelliher, F., Frampton, A., Foley, A., Lynch, P., (2008) “Leveraging communities of practice to meet the learning and innovation needs of SMEs in Ireland’s tourism sector”, International Society of Travel and Tourism Educators (ISTTE) 27th Annual Conference, Dublin, Sept 30 - Oct 2.

Lynch, P. and Holden, M. T. (2008), “Users As Co Inventors: A Model of Involving Users in the Early Stages of New Product Development,” Proceedings of the Irish Academy of Management Conference, UCD, Dublin, September 2008.

Power, D. Holden, M. and Lynch, P. (2008), “Toward a Model of Developing and Sustaining Successful Rural Entrepreneurial Communities”, in Proceedings of Irish Academy of Management Conference, UCD, Dublin.

Lynch, P. and O’Toole, T. (2007), “Critical Episodes in a Long Term Relationship of a Food Manufacturer and its Packaging Technology Partner in the Early Stages of a New Product Development Project” Presented at the 22nd Annual International Marketing and Purchasing Conference, Manchester.

Lynch, P. (2007), “User Involvement in Predevelopment Activities”, Presented at the Irish Academy of Management, Belfast.

Holden, M. and Lynch, P. (2002), “Choosing the Appropriate Methodology: Understanding Research Philosophy”, presented at the Irish Academy of Management Conference (2002).

Holden, M. and Lynch, P. (2002), “Choosing the Appropriate Methodology: Understanding Research Philosophy”, presented at the Irish Academy of Management Conference (2002).

Toole, T. and Lynch, P. (2004), “A Study of the Practice of User Involvement in the Early Stages of Product Development” In the proceedings of the 11th International Product Development Conference, Dublin, Ireland, pp. 811-828.

Lynch, P. and O’Toole, T. (2004), “An Empirical Assessment of the Extent and Intensity of User Involvement in the Early Stages of New Product Development” Presented at the 19th Annual International Marketing and Purchasing Conference, Denmark.

Lynch, P. and O’Toole, T. (2004), “After von Hippel: The State of User Involvement Research in New Product Development” Presented at the 18th Annual International Marketing and Purchasing Conference, Lugano, Switzerland (2004).

Lynch, P. and O’Toole, T. (2003), “Managing User Involvement in the Early Stages of New Product Development” Presented at the 17th Annual International Marketing and Purchasing Conference, Dijon, France.

 

Non-Peer Reviewed Publications

Lynch, P. (2012), Re-Imagining Your Services for Senior Tourism, Presentation to Kilkenny Age Action.

Lynch, P. (2012), How to Make Social Media Work for You, Presentation at Kilkenny Enterprise Week.

Lynch, P. (2012), Public Sector Innovation in Ireland, Presentation at the International Innovation Express conference, Kilkenny, Ireland.

Lynch, P. (2012), Accessing Innovation Services for Your Business, Presentation to Waterford Enterprise Board.

Lynch, P. (2012), Re-Imagining Your Services for Competitiveness, Presentation to New Ross Chamber of Commerce.

Lynch, P. and Corcoran T. (2012), Applying Ideation for Green Innovation, Presentation at the Green Innovation and Future Technologies (GIFT), Dungarvan, Waterford.

Lynch, P. (2012), Service Innovation, Presentation at the IRGP Conference, Waterford.

Lynch, P. (2012), Innovation Services for Your Business, Presentation to FEWS.

Lynch, P. (2012), Developing a Social Media Strategy, Presentation to South East Social Media Conference.

Power, J., Hussey, J. and Lynch, P. (2012) Understanding Service Innovation Through Technology, The Service Innovation Forum, Waterford.

Power, J., Hussey, J. and Lynch, P. (2012) Understanding Service Innovation Through Technology, The Service Innovation Forum, Kilkenny.

Power, J., Hussey, J. and Lynch, P. (2012) Understanding Service Innovation Through Technology, The Service Innovation Forum, Wexford.

Lynch, P. (2011), Destination Planning and Development: A review of the Retail Experience and Development of Clonmel. Presentation to Clonmel Chamber of Commerce.

Matthews, J. and Lynch, P. (2011), Carrick-On-Suir Destination Analysis, Planning and development: A Case Study, Innovative Research Solutions with Industry, IOTI.

Lynch, P. (2011), Destination Planning and Developmen. Presentation to Roslare Chamber of Commerce.

Lynch, P. (2011), Destination Planning and Developmen. Presentation to Roslare Chamber of Commerce.

Lynch, P. (2011), A Taste of Marketing ,Presentation to Clonmel Chamber of Commerce.

Lynch, P. (2011), Using Social Media as Part of Your Business Model, Presentation at South East Social Media Conference..

Lynch, P. (2011), The Potential of Collaboration Research.  Presentation to Brest University France.

Lynch, P. (2010), Successful Product Bundling, Presentation to Dungarvan Chamber of Commerce.

Lynch, P. (2010), Creativity and Innovation, Presentation to Dungarvan Chamber of Commerce.

Lynch, P. (2010), Destination Dungarvan, Presentation to Dungarvan Chamber of Commerce.

Lynch, P. (2010), Motivation for Innovation, Presentation to Waterford Bizcamp.

Lynch, P. (2010), The Kilkenny Experience: Consumer Shopping Patterns.  Presentation to Kilkenny Business Association.

Lynch, P. (2010), The Waterford Experience, Presentation to Waterford Chambers of Commerce.

Lynch, P. (2010), Carrick-On-Suir Destination Planning and Development : Research Report. Presentation to Carrick on Suir Business Association.

Lynch, P. (2010), Business Solutions Through Funded Research Presentation to Waterford Chamber of Commerce.

Lynch, P. (2010), The Importance of Innovation Presentation to Arklow Business Enterprise Centre, (2010).

Lynch, P. (2009), Market Research – Trend Forecasting Presentation to South East Marketing Institute.

Lynch, P. ( 2008) Looking into the Future - How to Survive and Thrive the Downturn , Presentation to South East Skills Net.

Lynch, P. (2006) Innovation and SMEs, Presentation To FAS Training Workshop, Innovation and SMEs

Lynch, P., O’Toole, T. and Biemans, W. (2014), “From Conflict to Crisis in Collaborative NPD”, Journal of Business Research, Vol. 67, No. 6, pp. 1145-1153.

Lynch, P., Holden, M.T.., Harrington, D. and Foley, A. (2013) ‘Engaging entrepreneurs with a blended learning degree programme’, in Eds.Wankel, C. and Blessinger, P. Increasing Student Engagement and Retention in e-Learning Environments: Web 2.0 and Blended Learning Technologies, Emerald Publishing. Awarded Emerald Literati Prize for Excellence, 2013

O’ Riordan, C. and Lynch, P. (editors) (2011), Managerial Challenges in Irish Organisations: A Case Study collection, Black Hall Publishing, Dublin .

Walsh, M. Lynch, P. & Harrington, D. (2011), “A Capability-Based Framework for Tourism Innovativeness”, Irish Journal of Management

Hussey, J., Holden, M.T., Foley, A., & Lynch, P. (2010), “Enhancing Professionalism through the Continuing Education of Micro and Small Tourism Enterprises:  A Model for Programme Development”.  Irish Journal of Management (31), 1, 77-100.

Lynch, P. and O’Toole, T. (2010), “A Critical Episode Analysis of the Dynamics of the Interaction Atmosphere in a New Product Development Relationship”, The IMP Journal, Vol.4, No. 2, pp. 106-130.

Lynch, P. and O’Toole, T. (2009), “Managing Relationships for Innovation in the Food Industry” in Harrington, D and Cunnigham, J (ed), Management 2.0, Blackhall Publishing.

Lynch, P.  and O’ Toole, T. (2006), “Involving External Users and Third Parties in the New Product Development Process”, Irish Marketing Review, Vol. 18, Iss. 1 & 2.

Holden, M. and Lynch, P. (2004), “Choosing the Appropriate Methodology: Understanding Research Philosophy”, The Marketing Review, Vol. 4, pp. 397-409.

 

Peer Reviewed Conferences

Lynch, P., Harrington, D., Holden, M. T.,  Foley, A. and Hussey J. (2013), “Engaging Tourism Owner/Managers with a Blended Learning Degree Programme, in Proceedings of Higher Education Teaching & Learning (HETL) Conference, Orlando, FL.

Lynch, P., Power, J., Hussey, J. & Blommerde, T. (2013) “Reimagining Ireland’s Innovation Landscape to Realise the Potential of Service Innovation, Irish Academy of Management Conference, Waterford Institute of Technology, Waterford .

Kelliher, F., Walsh, M., Harrington, D., Lynch, P. (2012), Moving Towards a Green Economy: Capitalising on Organisational Innovation Capability to Leverage the Reservoir of Knowledge in Learning Organisations – an Irish perspective, IFASM conference proceedings, University of Limerick, June 25-7

Power, J. and Lynch, P. (2012) ‘Towards Developing a Research Roadmap for Service Innovation in Ireland’, InterTradeIreland All-Island Innovation Programme 2012 Annual Conference, 12-13 June, 2012, NUIG, Galway, Ireland.

Power, J., Hussey, J. and Lynch, P. (2012) ‘Illuminating Applied Service Innovation Research with SMEs: The Case of The RIKON Group’, 15th Annual Irish Academy of Management Conference (IAM), 5-7 September, 2012, NUIM, Maynooth, Ireland.

Fleming, D., Kelliher, F. & Lynch. P (2011), Towards a framework of understanding restoring actions during the stages of dissolution in inter-organisational relationships,  Poster Presentation, WIT Research Day, Waterford Institute of Technology, 13th April.

Fleming, D., Lynch. P, & Kelliher, F.  (2011) Towards an Model of Understanding Restoring Actions During the Stages of Dissolution in Inter Organisational Relationships, 27th IMP-conference in Glasgow, Scotland.

Fleming, D., Lynch. P, & Kelliher, F.  (2011) Towards an Integrated Framework of Inter-Organisational Relationship Dissolution and Restoration, In the 14th Irish Academy of Management Conference proceedings, Dublin.

Flinders, C., Lynch, P. and Holden, M. T. (2011) Developing A Community Of Innovative Practice In The Early Stages Of New Product Development In SMEs'. In the 14th Irish Academy of Management Conference proceedings, Dublin.

Flinders, C. & Lynch P., (2011), Intentionally Developing a Community of Innovative Practice in the Early Stages of New Product Development in SMEs, in 14th Irish Academy of Management Conference, Dublin.

Holden, M.T., Foley, A., Lynch, P. and Hussey, J. (2011), “Fáilte Ireland’s Bachelor of Science in Small Enterprise Management:  Addressing the Need for Enhanced Professionalism in the Tourism Sector through Problem-based Learning,” in Proceedings of 3rd International Research Symposium on PBL 2011 Conference, Coventry, UK.

Hussey, J., Lynch, P. and Holden. M. T (2011) "A Framework for the Evaluation of Problem-Based learning" inclusion in the THRICS conference, Athlone IT, 14th - 15th June.

Hussey, J., Lynch, P. and Holden. M. T (2011)"A conceptualisation of professionalism in tourism" Accepted for inclusion in the EUROCHRIE conference, Dubrovnik, 19th - 22nd October. (Best Paper).

Hussey, J., Lynch, P. and Holden. M. T (2011) "Designing a Framework for the Evaluation of Problem-Based Learning" Accepted for the inclusion in the PBL symposium, Coventry University, 28th - 29th November.

Hussey, J., Holden, M.T., and Lynch, P. (2011), “Utilising Action Research as an Approach to Evaluating the Design of a Problem-based Learning Programme” in Proceedings of 3rd International Research Symposium on PBL 2011 Conference, Coventry, UK.

Hussey, J., Holden, M.T., Foley, A., & Lynch, P. (2010), “Enhancing Professionalism through the Continuing Education of Micro and Small Tourism Enterprises: A Model for Programme Development,” in Proceedings of 13th Irish Academy of Management Conference, Cork Institute of Technology (CIT), Cork.

Murray, N., Foley, A., Lynch, P. (2011) The Symphony of Managing a Tourism Destination Experience. Poster Presentation, WIT Research Day, Waterford Institute of Technology, 13th April.

Walsh, M. Lynch, P. & Harrington, D. (2011), “Competitiveness through firm-level innovativeness for the tourism SME: a dynamic capabilities perspective”, In: Kate O‟Connell; María Palma Fahy; Sean T. Ruane; and Kristin Onderdonk Horan (eds.), Tourism and Hospitality Research in Ireland: Current Challenges and Future Opportunities”, (2011), College of Business, Public Policy and law, NUI Galway in conjunction with Shannon College of Hotel Management, pp. 35-51.

Bowe, L., Holden, M. T. and Lynch, P. (2010), “Understanding the Influence of Interpersonal Relationships, Interpersonal Communication Patterns and Contextual Factors on Tacit Knowledge Transfer Efficiency in Business Networks,” in Proceedings of the 13th Irish Academy of Management Conference, Cork.

Flinders, C., Lynch, P. and Holden, M. T. (2010) 'Overcoming the Barriers to Managing Innovation in the Early Stages of New Product Development in SMEs'. In the 13th Irish Academy of Management Conference proceedings, CIT, Sept.1st-3rd. (Best Paper).

Gannon, C., Lynch, P., Holden M.T. and Harrington, D. (2010) "Does Sustainable Competitive Advantage Exist? And, if so, How Can it be Achieved?" In: Proceedings of The Irish Academy of Management (IAM) Conference, The Cork Institute of Technology (CIT), Cork, Ireland on 1st - 3rd of September, 2010.

Harrington, Denis; Lynch, Patrick; and Walsh, M. (2010), “Strategic Innovation in an Irish Tourism Context: New Opportunities for Enhancing Competitiveness”, In: 28th EuroCHRIE Conference: Passion for Hospitality Excellence”, 25th – 28th October 2010, Stenden International Hospitality Management and Saxion Hospitality Business School, Amsterdam, Netherlands.

Holden, M., Foley, A., Lynch, P and Hussey, J. (2010)’ Building entrepreneurship and innovation through the continuing education of micro and small tourism enterprises: a contemporary framework for program delivery’, NeXt Conference, Wilfrid Laurier University, April 26 and April 27.

Hussey, J., Holden, M.T., Foley, A. and Lynch, P. (2010) "Enhancing professionalism through the Continuing Education of Micro and Small Tourism Enterprises: A Model for Programme Development" In the Irish Academy of Management Conference proceedings, CIT, Sept.1st-3rd

Kelliher, F., Holden, M.T., Lynch, P. & Aylward, E., (2010), Pursuing a Sustainable Future: Proposing a Model of Facilitated Rural Network Development, Academy of Management Conference Proceedings, Montreal, Canada, Aug 5-10.

Lynch, P. and O’Toole, T. (2010), “Structuring Interaction Dynamics in a close Collaborative Relationship: A Sense-making Perspective”, 26th International Marketing and Purchasing Group Conference, Budapest, 1st-4th September, pp. 1-27

Murray, N., Foley, A. and Lynch, P. (2010) ‘Fáilte go Sláinte:  Understanding the tourist experience concept’ In: 6th  Annual Tourism and Hospitality Research in Ireland Conference: Current Challenges and Future Opportunities, 15th – 16th June 2010, Shannon College of Hotel Management, Shannon Airport, Ireland.

Power, J., Lynch, P. and Holden, M.T., (2010), “Rethinking Innovation Policy in Ireland: A Critical Critique” Irish Academy of Management Conference, September 2010.

Walsh, M.T; Lynch, P. Harrington, D.’; and Holden, M.(2010), “Conceptualising Firm-level Innovativeness: A Tourism Service Perspective”, In: XX. International Conference of RESER: The Resilience of the Global Service Economy, 30th September – 2nd October, Gothenburg, Sweden.

Walsh, M.T; Lynch, P. and Harrington, D. (2010), “A Capability-Based Framework for Tourism Innovativeness”, In: 13th Annual Irish Academy of Management Conference: Renewing the Management Research Mandate, 1st – 3rd September 2010, Cork Institute of Technology, Cork, Ireland.

Aylward, E, Kelliher, F. and Lynch, P. (2009) “Rural Tourism Development: Proposing An Integrated Model of Rural Stakeholder Network Relationship” In: IAM Conference, Galway Mayo Institute of Technology.

Dalton, R, Lynch, P & Lally, AM. (2009) “Towards a Model of New Service Development for Differentiated Tourism Services”.  Proceedings of the 5th Annual Tourism and Hospitality Research in Ireland Conference (THRIC), Dublin Institute of Technology, Dublin, Ireland, June 16th – 17th.

Dalton, R and Lynch, P and Lally, AM. (2009) “Towards an Understanding of Experience Concept Development in Tourism Service Design” In: EUROCHRIE,  Helsinki. 22 - 24th October.

Drohan, R., Foley, A. and Lynch, P. (2009), ‘Utilising the Resource-Based View (RBV) to Enhance CRM Practices in Irish hotels’, Tourism and Hospitality in Ireland Conference (THRIC), DIT, Dublin, June 16-17.

Drohan, R., Foley, A. and Lynch, P. (September 2009), “Towards a Resource-Based View of the Firm perspective on Enhancing Customer Relationships in the Hotel Industry” In: Proceedings of the 12th Annual Irish Academy of Management Conference, Galway-Mayo Institute of Technology, Galway, Ireland, September 2nd – 4th.

Flinders, C., Lynch, P., and Holden, M.T. (2009) “An Integrated Model for Managing Innovation in the Early Stages of New Product Development in SMES”  In: 11th European Conference on Creativity and Innovation, Brussels, 28th - 30th October.

Foley, S Lynch, P., and Holden, M. T. (September 2009), “Toward a Model for Managing User involvement in Predevelopment Activities”, In: Proceedings of the 12th Annual Irish Academy of Management Conference, Galway-Mayo Institute of Technology, Galway, Ireland, September 2nd – 4th

Gannon, C., Lynch, P., & Harrington, D. (2009). “Managing intellectual capital for sustained competitive advantage in the Irish tourism industry”, Fifth Annual Tourism and Hospitality Research in Ireland Conference proceedings, Dublin Institute of Technology (DIT), 16th - 17th June.

Gannon, C., Lynch, P., & Harrington, D. (September, 2009). “Intellectual Capital and Knowledge Management Capability: The Ingredients for Competitiveness”, Twelfth Annual Conference of the Irish Academy of Management proceedings, Galway-Mayo Institute of Technology (GMIT), September 2nd –  4th September.

Gannon, C., Lynch, P. and Harrington, D.,(2009) “Dynamic Knowledge Management Capability (DKMC): From Resources to Capital”. In: EIASM 5th Workshop on Visualising, Measuring, and Managing Intangibles and Intellectual Capital, 8th - 9th October, Dresden Germany.

Lynch, P., Holden, M. T., O’ Toole, T., (2009), “Developing a Rural Innovation Network in the Irish Tourism Sector” 9th Relationship Marketing Conference Berlin.

Walsh, M., Lynch, P. and Harrington, D., (2009) “Proposing a Framework of Truly Innovative Small and Medium Sized Organisations”  In: The European Conference on Creativity and Innovation, Brussels, October 28- 30.

Walsh, M., Lynch, P., & Harrington, D. (2009). A Proposed Model of Firm-Level Innovativeness: The Small Tourism Firm. In: Proceedings of the 5th Annual Tourism and Hospitality Research in Ireland Conference (THRIC), Dublin Institute of Technology, Dublin, Ireland, June 16th – 17th.

Walsh, M., Lynch, P., & Harrington, D. (September, 2009).Towards a Conceptualisation of the Innovativeness Construct. In: Proceedings of the 12th Annual Irish Academy of Management Conference, Galway-Mayo Institute of Technology, Galway, Ireland, September 2nd – 4th.

Walsh, M., Lynch, P., & Harrington, D. (October, 2009). Innovativeness: A Conceptual Framework – Antecedents, Dimensions, and Outcomes. In: Proceedings of the 27th Annual EuroCHRIE Conference, HAAGA-HELIA University of Applied Sciences, Helsinki, Finland, October 22nd – 24th.

Denwood, A, Harrington, D. and Lynch, P. (2008), “Conceptualising Strategic Practices that Enhance Innovativeness”, in Proceedings of Irish Academy of Management Conference, UCD, Dublin.

Donnelly, M., Holden, M. T., and Lynch, P. (2008), “Building Customer Loyalty:  A Conceptualisation,” in Proceedings of the Irish Academy of Management Conference, UCD, Dublin, September 2008.

Donnelly, M., Lynch, P., and Holden, M. T. (2008), “Building Customer Loyalty:  Creating Value Through Customer Experiences,” in Proceedings of the Tourism and Hospitality Research and in Ireland Conference, Institute of Technology, Tralee, June 2008.

Holden, M. T. and Lynch, P. (2008), “Knowledge Transfer Efficiency in Collaborative Networks:  Examining the Affect of Interpersonal Relationships and Interpersonal Communication Patterns,” Proceedings of the Irish Academy of Management Conference, UCD, Dublin, September 2008.

Holden, M. T., Lynch, P., and O’Toole, T. (2008), “Modeling the Influence of Proximity, Relationships and Communication on Knowledge Transfer Efficiency in Business-to-Business Networks,” in Australian and New Zealand Marketing Academy Proceedings, Sydney.

Holden, M., Kelliher, F., Frampton, A., Foley, A., Lynch, P., (2008) “Leveraging communities of practice to meet the learning and innovation needs of SMEs in Ireland’s tourism sector”, International Society of Travel and Tourism Educators (ISTTE) 27th Annual Conference, Dublin, Sept 30 - Oct 2.

Lynch, P. and Holden, M. T. (2008), “Users As Co Inventors: A Model of Involving Users in the Early Stages of New Product Development,” Proceedings of the Irish Academy of Management Conference, UCD, Dublin, September 2008.

Power, D. Holden, M. and Lynch, P. (2008), “Toward a Model of Developing and Sustaining Successful Rural Entrepreneurial Communities”, in Proceedings of Irish Academy of Management Conference, UCD, Dublin.

Lynch, P. and O’Toole, T. (2007), “Critical Episodes in a Long Term Relationship of a Food Manufacturer and its Packaging Technology Partner in the Early Stages of a New Product Development Project” Presented at the 22nd Annual International Marketing and Purchasing Conference, Manchester.

Lynch, P. (2007), “User Involvement in Predevelopment Activities”, Presented at the Irish Academy of Management, Belfast.

Holden, M. and Lynch, P. (2002), “Choosing the Appropriate Methodology: Understanding Research Philosophy”, presented at the Irish Academy of Management Conference (2002).

Holden, M. and Lynch, P. (2002), “Choosing the Appropriate Methodology: Understanding Research Philosophy”, presented at the Irish Academy of Management Conference (2002).

Toole, T. and Lynch, P. (2004), “A Study of the Practice of User Involvement in the Early Stages of Product Development” In the proceedings of the 11th International Product Development Conference, Dublin, Ireland, pp. 811-828.

Lynch, P. and O’Toole, T. (2004), “An Empirical Assessment of the Extent and Intensity of User Involvement in the Early Stages of New Product Development” Presented at the 19th Annual International Marketing and Purchasing Conference, Denmark.

Lynch, P. and O’Toole, T. (2004), “After von Hippel: The State of User Involvement Research in New Product Development” Presented at the 18th Annual International Marketing and Purchasing Conference, Lugano, Switzerland (2004).

Lynch, P. and O’Toole, T. (2003), “Managing User Involvement in the Early Stages of New Product Development” Presented at the 17th Annual International Marketing and Purchasing Conference, Dijon, France.

 

Non-Peer Reviewed Publications

Lynch, P. (2012), Re-Imagining Your Services for Senior Tourism, Presentation to Kilkenny Age Action.

Lynch, P. (2012), How to Make Social Media Work for You, Presentation at Kilkenny Enterprise Week.

Lynch, P. (2012), Public Sector Innovation in Ireland, Presentation at the International Innovation Express conference, Kilkenny, Ireland.

Lynch, P. (2012), Accessing Innovation Services for Your Business, Presentation to Waterford Enterprise Board.

Lynch, P. (2012), Re-Imagining Your Services for Competitiveness, Presentation to New Ross Chamber of Commerce.

Lynch, P. and Corcoran T. (2012), Applying Ideation for Green Innovation, Presentation at the Green Innovation and Future Technologies (GIFT), Dungarvan, Waterford.

Lynch, P. (2012), Service Innovation, Presentation at the IRGP Conference, Waterford.

Lynch, P. (2012), Innovation Services for Your Business, Presentation to FEWS.

Lynch, P. (2012), Developing a Social Media Strategy, Presentation to South East Social Media Conference.

Power, J., Hussey, J. and Lynch, P. (2012) Understanding Service Innovation Through Technology, The Service Innovation Forum, Waterford.

Power, J., Hussey, J. and Lynch, P. (2012) Understanding Service Innovation Through Technology, The Service Innovation Forum, Kilkenny.

Power, J., Hussey, J. and Lynch, P. (2012) Understanding Service Innovation Through Technology, The Service Innovation Forum, Wexford.

Lynch, P. (2011), Destination Planning and Development: A review of the Retail Experience and Development of Clonmel. Presentation to Clonmel Chamber of Commerce.

Matthews, J. and Lynch, P. (2011), Carrick-On-Suir Destination Analysis, Planning and development: A Case Study, Innovative Research Solutions with Industry, IOTI.

Lynch, P. (2011), Destination Planning and Developmen. Presentation to Roslare Chamber of Commerce.

Lynch, P. (2011), Destination Planning and Developmen. Presentation to Roslare Chamber of Commerce.

Lynch, P. (2011), A Taste of Marketing ,Presentation to Clonmel Chamber of Commerce.

Lynch, P. (2011), Using Social Media as Part of Your Business Model, Presentation at South East Social Media Conference..

Lynch, P. (2011), The Potential of Collaboration Research.  Presentation to Brest University France.

Lynch, P. (2010), Successful Product Bundling, Presentation to Dungarvan Chamber of Commerce.

Lynch, P. (2010), Creativity and Innovation, Presentation to Dungarvan Chamber of Commerce.

Lynch, P. (2010), Destination Dungarvan, Presentation to Dungarvan Chamber of Commerce.

Lynch, P. (2010), Motivation for Innovation, Presentation to Waterford Bizcamp.

Lynch, P. (2010), The Kilkenny Experience: Consumer Shopping Patterns.  Presentation to Kilkenny Business Association.

Lynch, P. (2010), The Waterford Experience, Presentation to Waterford Chambers of Commerce.

Lynch, P. (2010), Carrick-On-Suir Destination Planning and Development : Research Report. Presentation to Carrick on Suir Business Association.

Lynch, P. (2010), Business Solutions Through Funded Research Presentation to Waterford Chamber of Commerce.

Lynch, P. (2010), The Importance of Innovation Presentation to Arklow Business Enterprise Centre, (2010).

Lynch, P. (2009), Market Research – Trend Forecasting Presentation to South East Marketing Institute.

Lynch, P. ( 2008) Looking into the Future - How to Survive and Thrive the Downturn , Presentation to South East Skills Net.

Lynch, P. (2006) Innovation and SMEs, Presentation To FAS Training Workshop, Innovation and SMEs