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The Certificate in Personal Effectiveness and Communications is a Level 7 Special Purpose Award designed for professionals who want to enhance their communication skills, workplace effectiveness and personal development.

In an increasingly collaborative and fast-paced work environment, effective communication, self-awareness and professional development are essential skills. This programme provides learners with practical tools and techniques to improve how they communicate, work with others, manage their professional development and contribute to organisational performance.

Delivered online, the programme focuses on the practical application of learning, enabling participants to apply new skills directly within their workplace.

The programme explores the key skills that support personal and professional effectiveness in the workplace.

You will learn how to create and implement a Personal Development Plan (PDP), identify development needs and align personal goals with organisational objectives. The programme also examines approaches to reflective practice, coaching, feedback and performance improvement.

A significant focus is placed on communication skills, including written and verbal communication, active listening, professional presentations, report writing and effective communication within teams. Learners will also explore workplace communication in virtual and hybrid environments and examine the role of communication in building productive working relationships.

The programme develops practical skills in teamwork, collaboration, decision-making and problem-solving, helping participants contribute more effectively to team performance and organisational success. Through workplace-based activities and case studies, learners will apply these concepts to real professional situations.

Applicants who are over 23 years of age are eligible for entry onto the programme as mature students. Those under 23 years must meet CAO entry requirements for higher level education.

This programme supports professional development across a wide range of sectors and occupations. It is particularly relevant for aspiring leaders, team leaders, supervisors and professionals preparing for increased responsibilities within their organisations.

Graduates will be equipped with practical skills in communication, professional development, teamwork and workplace effectiveness that can support career progression and enhanced performance in a variety of professional roles.

The knowledge and skills developed through the programme also provide a foundation for further study in areas such as leadership, management, human resource management, organisational development and professional practice.

Contact

Course Leader

Eoin O'Brien

Lifelong learning manager -

Call: +353599175280

Email: [email protected]

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Part-time Prospectus

Explore our Part-time Prospectus to see the range of flexible study options available, with detailed course information, entry requirements, and study formats. Download the prospectus to find a programme that fits around your work and other commitments.

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Part-time Prospectus