Quality Management Control

Overview

On completion of this course, students should be able to:

• To provide an introduction to quality management in the organisational context covering International Standards, Culture and various approaches to continual improvement;
• Demonstrate a critical understanding of how quality is managed in a manufacturing or service organisation;
• Specify the relevant national and international standards relating to quality assurance systems based on ISO9000 standards, and relate the requirements of these standards to business processes;
• Describe the interrelationships among product design, materials, personnel, manufacturing processes, final output, and the inspection/ testing/analysis function within the manufacturing and services industries;
• Explain and utilise the methodologies of quality improvement, in particular the various tools and techniques for analysis, problem-solving and statistical process control;
• To demonstrate and interpret the regulatory requirements and contemporary quality developments: Role of regulatory;
• Bodies. Control of the conditions of manufacture and testing. Irish Medicines Board, US Food and Drug Administration;
• Reflective practice and skills for effective individual and professional development.